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We only have an appointment policy because we love you.
We understand that many people have other important obligations during the day in addition to keeping their appointment with us. But we have to have some sort of appointment policy in order to make sure that our other patients get the treatment and respect that they all deserve. We will work with you to schedule around your school or work situations as much as possible. We don’t want any angry bosses or teachers because that’s just not good for any parties involved.
The time we give you is reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. If there is a hurricane in Arkansas or Missouri, we promise not to hold you to anything. It doesn’t take the storm of the century for it to be a valid excuse either. We’re all reasonable orthodontists here.
We may have to schedule your appointment later in the day or for another day if you are 10 or more minutes late for your scheduled appointment.